POSITION DUTIES: Design, plan and direct orientation and training programs for employees or customers. Provide analysis and solutions related to Finance and Customer Service during the Enterprise Resource Planning (ERP) implementation. Develop training procedure manuals and guides. Coordinate the clean-up and reconciliation of administrative files. Offer specific training programs to help workers maintain and improve job skills. Analyze application, financial, and customer data to gather insights and identify underlying facts. Develop methods to communicate data and insights. Present findings, observations and make recommendations to stakeholders. Preference to those that have SAP-ERP Certification. Knowledge of Processes Management and Customer Relationship Management (CRM) solutions.
REQUIREMENTS: Bachelor of Science in Industrial and Organizational Psychology or International Business Management + 2 years of related experience. Accept alternative experience as Project and Process Specialist or any Systems Analyst position. Preference to those that have SAP-ERP Certification. Knowledge of Processes Management and Customer Relationship Management (CRM) solutions.
HOURS: 40 hours/week
Apply for this position by sending your resume to: firstname.lastname@example.org
2021 © Royal Mortgage USA NMLS# 1246268 | We’re licensed to serve as Mortgage Broker and/or Mortgage Lender in Florida (MLD1334), Massachusetts (MC1246268), Michigan (FL0022419), Connecticut (ML-1246268), and Georgia (1246268). We are also licensed to serve as a broker in Texas (NMLS ID: 2136534) and New Hampshire (24455-MB). NMLS Consumer Access / Legal Disclaimer – This information is not intended to be an indication of loan qualification, loan approval or commitment to lend. Other limitations may apply. This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.